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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bre K

Bre K

April 25, 2025

5  out of  5
rating by Bre K
"Today, I got a new car and needed a quote on insurance. Jade Wheeler was so quick to help and explain the process thoroughly. She was the reason why I switched from progressive to State Farm. My new car insurance is full coverage at a very reasonable rate."
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Alena Meszarosova

April 17, 2025

5  out of  5
rating by Alena Meszarosova
"Excellent experience working with Jason. Was pleasure to work with him on my home and auto policies. All was very smooth, his quote was approved after short period. All set for us, happy with deal."
We responded:
"Thank you for taking time to send us a review, Alena! We’re thrilled to know you had a positive experience with Jason; your satisfaction is our top priority at Mark Mitchell State Farm Insurance. We look forward to continuing to support your insurance needs!"
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MCGINNESS_ “MCG_FAB” _STYLE

April 17, 2025

5  out of  5
rating by MCGINNESS_ “MCG_FAB” _STYLE
"Been doing business with them for years! Would definitely recommend!"
We responded:
"Thank you for your great review! We appreciate your loyalty and look forward to continuing to provide you with excellent service at Mark Mitchell State Farm Insurance. Have a wonderful day!"
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George Arvanitis

April 17, 2025

5  out of  5
rating by George Arvanitis
"Amanda was very thorough in explaining my policy and answered any questions I had."
We responded:
"Hi George, thank you for taking the time to provide us this wonderful review. We're glad Amanda was helpful to you. At Mark Mitchell State Farm agency, we're always looking to provide great service. Thanks again! "
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Adriana Carbajal

April 15, 2025

5  out of  5
rating by Adriana Carbajal
"Big thank you to alan for helping me out!!!! He was quick at responding & answering all my questions! Followed up almost instantly after emailing me insurance cards, very happy with his services!!!"
We responded:
"Wonderful to hear this positive review. Thank you, Adriana, for taking the time to leave us feedback regarding Alan's excellent service. At the Mark Mitchell State Farm agency, we're always eager to help with all your insurance needs. Have a great day! "
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Kyle Lamprecht

April 14, 2025

5  out of  5
rating by Kyle Lamprecht
"I had the pleasure of working with David. I had some questions regarding my policy expenses between my different vehicles. He was very knowledgeable and answered all of my questions. Like everybody else, I wanted to see if I could lower my policy costs. David informed me about the drive safe program and helped me sign up. Once finished, David took the time to look through all of my policy's to see if there was any other discounts that could be applied. Overall, David went above and beyond to help me. Simple stated, David is a legend!"
We responded:
"Thank you for this incredible feedback, Kyle. It's good to hear that David was able to provide great service that was "above and beyond." We look forward to helping with all your insurance needs, at Mark Mitchell State Farm insurance agency. Best to you! "
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Eddie Andrade

April 11, 2025

5  out of  5
rating by Eddie Andrade
"David from Woodstock’s Route 47 Branch was very helpful taking a look at my existing policy, and meeting my expectations for clean up and record keeping."
We responded:
"Eddie, thank you for your feedback. We're glad to hear David was very helpful and was able to meet your expectations. At Mark Mitchell State Farm agency, we're happy to help with all your insurance needs. Have a great day! "
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danny metoyer

April 3, 2025

5  out of  5
rating by danny metoyer
"Jade is like a good neighbor! Lol!"
We responded:
"Danny, thank you for your feedback! We're so glad Jade was able to provide a great experience for you. Have a great day from everyone at Mark Mitchell State Farm Insurance."
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GMail - Bea Pedersen

April 2, 2025

5  out of  5
rating by GMail - Bea Pedersen
"2025APR02: today Amanda of Mark Mitchell State Farm Insurance Agency in Woodstock, Il, assisted e with adding my newly purchased vehicle to my auto insurance policy. As a result of an accident, I needed to acquire a new vehicle. Amanda was thoughtful, reassuring, informative, patient a nd kind in eeting y request, ensuring my auto and personal protection pololicies are up-to-date, accurate, and what I wanted, and supplied me with a full and sasfactory explanation of my cost and billing process. Amanda was quick and thorough - an EXCELLENT Customer Service experiense. If you need Insurance, this is te place to go! Jade, of State Farm Insurance in Woidstick was absolutely fantastic! She answered all my questions, eased my concerns with facts, assured me my needs would be met, and was kind, courteous, and just plain NICE. State Farm Insurance under Mark Mitchell in Woodstock, is a phenomenal team, expert agents, supportive, and reliable. Great team. Great work!"
We responded:
"Bea, thank you so much for taking the time to share your positive experience with Jade, Amanda, and our team! We are so happy to hear that they were able to address your questions and concerns with such care and professionalism. At Mark Mitchell State Farm, we strive to provide exceptional service and support to all our clients, and it’s wonderful to know that our efforts have made a difference for you. Your kind words about our team under Mark Mitchell mean a lot to us and serve as motivation to continue delivering the best service possible. Have a great day"
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Meghan Ritchie

April 1, 2025

5  out of  5
rating by Meghan Ritchie
"Amanda was very prompt and helpful 😀"
We responded:
"Meghan, we appreciate your feedback immensely! We agree, Amanda is pretty awesome. We're happy to hear you had a great experience. Have a great day from everyone at Mark Mitchell State Farm Insurance."
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Selina Mejia

March 31, 2025

5  out of  5
rating by Selina Mejia
"David was very helpful in helping me save money after a car accident. Fast efficient service! Didn't have to constantly call in to keep checking on the status of my final bill."
We responded:
"Selina, thank you for sharing your experience with David! We’re delighted to hear that he was able to assist you in saving money after your car accident. Our team at Mark Mitchell State Farm is dedicated to providing fast and efficient service, and it’s great to know that you didn’t have to worry about constantly checking on the status of your final bill. Your feedback is greatly appreciated, and we’re here to help you with any future needs. If you have any questions or require further assistance, please feel free to reach out."
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Juan Luis Camacho

March 27, 2025

5  out of  5
rating by Juan Luis Camacho
"Amanda is the best she was super nice and helpful on providing me the best coverage on my cars. I recommend her 100%."
We responded:
"Juan, thank you for your GLOWING review. Amanda is amazing and we'll definitely pass along your kind words. We strive to provide the best service possible, and we appreciate the acknowledgement. From everyone at Mark Mitchell State Farm Insurance, have a wonderful day!"
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JP Prentice

March 26, 2025

5  out of  5
rating by JP Prentice
"Awesome service , so helpful"
We responded:
"Thank you so much for your kind words, JP! Helping your experience be efficient every time is one of our goals at Mark Mitchell State Farm Insurance. We appreciate the feedback, have a great day!"
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Denise Swanson

March 25, 2025

5  out of  5
rating by Denise Swanson
"Amanda, David and Jason are super to work with. They made the process of moving insurance companies easy!"
We responded:
"Denise, thank you for your super review! Mark Mitchell State Farm team is happy to be your good neighbor. We're thrilled to hear that Amanda, David, and Jason were able to make your experience seamless. If you have any more questions or need further assistance, feel free to reach out. Safe travels with your new insurance!"
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Chuck Kolner

March 24, 2025

5  out of  5
rating by Chuck Kolner
"Jade was very helpful and knowledgeable. Made the change over so easy."
We responded:
"Chuck, thank you so much for the feedback! Jade is a rock star. At Mark Mitchell State Farm Insurance making the process smooth is a top priority. Have a great rest of your day!"
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Jessica Reuter

March 24, 2025

5  out of  5
rating by Jessica Reuter
"Jason was amazing helping me through process if adding another policy. I love started farm have had them for years and they are always polite and help me with everything."
We responded:
"Jessica, we appreciate your kind feedback! It's great to hear Jason made this interaction pleasant and efficient. Thank you for all of your loyalty! Have a wonderful day from all of us at Mark Mitchell State Farm Insurance."
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Shannon Nehlsen

March 20, 2025

5  out of  5
rating by Shannon Nehlsen
"Today Alan helped me switch my cars in a matter of minutes. Also want to send a shout out to Amanda. She always helps me out and takes care of everything I need! Much appreciation for everyone at this location!"
We responded:
"Shannon, we're thrilled to hear that Alan was able to assist you with switching your cars so quickly. It's also fantastic to know that Amanda has been a great support for you. We truly appreciate your kind words and recognition of our team's efforts. If you have any further questions or require assistance, please don't hesitate to reach out! Have a wonderful day from everyone at Mark Mitchell State Farm Insurance."
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Dina Zinn

March 19, 2025

5  out of  5
rating by Dina Zinn
"Gabi was very insightful and accommodating . She explained my options and helped me choose what best worked for me and my family. State Farm is the only insurance company for my family. She is an asset to any organization!"
We responded:
"Thank you for sharing your experience with us, Dina! It’s wonderful to hear how Gaby took the time to thoroughly explain your options and guide you in making the best decision for your family. Her dedication and expertise truly make a difference. At Mark Mitchell State Farm Insurance, we pride ourselves in making you feel confident having us on your side. Have a great day!"
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Nora Boyer

March 18, 2025

5  out of  5
rating by Nora Boyer
"Had a great experience withJanet Calixto. She went above and beyond expectations. She took the initiative to handle exactly what I needed documents on my roof. She was prompt knowledgeable and professional."
We responded:
"Nora, thank you for taking time out of your day to leave us this glowing review! We appreciate you acknowledging Janet's dedication to addressing your needs promptly and professionally. At Mark Mitchell State Farm Insurance, ensuring our clients’ peace of mind regarding their insurance needs is our top priority and we are glad we were able to achieve just that. Again, thank you for your vote of confidence! Have a marvelous day."
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Nick Sarillo

March 17, 2025

5  out of  5
rating by Nick Sarillo
"David Lopez, rocks customer service! Actually, the whole team is pretty outstanding! I love their text message service; it's an extra feature I have not experienced being used with such quick follow up."
We responded:
"Nick, thank you for the exceptional feedback!! We’re so glad to hear that you had a great experience with our team and that our text message service stood out to you. Quick follow-ups are important to us, and it’s rewarding to know that you appreciate it. We’ll make sure to pass along your compliments to David and the team. Have an excellent day from everyone at Mark Mitchell State Farm Insurance!"
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Justin Langreck

March 16, 2025

1  out of  5
rating by Justin Langreck
"Made a claim with them and they lied to me. I specifically asked if making a claim on my vehicle would affect the cost of my insurance going forward and they assured me it wouldn't. Then come to find out when I got a different insurance company that it very much indeed affected the cost of my insurance going forward. Could have sold the vehicle for almost the same price that I got from the insurance company so they pretty much just screwed me over. Wouldn't recommend doing business with them, will blatantly lie to you and make you pay more in the long run because they only care about making money off of you and not about giving quality service. Glorified con artists"
We responded:
"Justin, thank you for taking the time to share your experience with us. We deeply value your feedback, as it helps us improve our services and address any concerns our customers may have. It is our policy to ensure that our customers receive accurate information about their policies, including how claims, and many other variables, may possibly affect future premiums. We regret that State Farm did not meet your expectations in this case. "
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Lesli Solis

March 7, 2025

5  out of  5
rating by Lesli Solis
"I went into this office for the first time a while back and I had a young gentleman assist and he didn’t do what I requested, didn’t really know what he was doing to be honest. Today I spoke with Gabby and she got everything resolved. Very knowledgeable. I was about to switch companies but thanks to her I’m not anymore!"
We responded:
"Lesli, thank you for taking the time to share your experience with us. We're sorry to hear that your initial visit did not meet your expectations, but we're delighted to hear that Gaby was able to assist you and resolve your concerns. We appreciate your feedback, as it helps us improve our services at Mark Mitchell State Farm Insurance. Thank you for choosing us, and we look forward to serving you better in the future!"
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Marilyn Gazikas

March 7, 2025

5  out of  5
rating by Marilyn Gazikas
"They're always there to help and answer question.. I appreciate great service.."
We responded:
"Marilyn, thank you so much for your feedback. When it comes to your insurance needs, our team at Mark Mitchell State Farm is always here to help answer any questions you may have. We are delighted to hear you had an exceptional experience with our office. It is our privilege to help you with any of your insurance needs! Thank you so much for your vote of confidence. Have an amazing day, Marilyn!"
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Jason Feetterer

March 4, 2025

5  out of  5
rating by Jason Feetterer
"Me and my wife have been with State Farm since we were sixteen. Our Boys have State Farm. Jason from State Farm took care of our concerns, he answered our questions, he was very patient and helpful. Thank you"
We responded:
"Jason, WOW! Thanks a ton for the awesome review! We're so glad Jason could help you out—he's a rockstar! It’s great to see your family’s loyalty to State Farm over the years. We’re excited to keep supporting you and your boys as you grow. Cheers to many more years together at Mark Mitchell State Farm Insurance."
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Jill Hayes

March 3, 2025

5  out of  5
rating by Jill Hayes
"Amanda at State Farm was amazing handling all of my families needs. We were so emotional and upset and she went above and behind to help us out. I highly recommend Mark Mitchell’s office. Ask for Amanda, she’s amazing. Everyone at Mark Mitchell is great! Thank you for everything."
We responded:
"Thank you for sharing, Jill! We appreciate your kind review. We are so glad Amanda was able to support your family during a difficult time. We agree, she is amazing! Your recommendation means the world to us at Mark Mitchell State Farm Insurance. We look forward to being here for you and your family for many years to come. Have a great day Jill!"