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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melanie Stumpf

Melanie Stumpf

September 24, 2026

5  out of  5
rating by Melanie Stumpf
"I am so happy to work with Dakari Harris. He helped me with my insurance policies and issues with patience and kindness. Thanks for your hard work!"
We responded:
"We appreciate your taking the time out to share your experience Melanie! Anthony is an amazing person and a great value to our team. We are glad he was able to help you with such top-notch service. He and the rest of our team genuinely strive to live out our values of kindness, compassion, integrity, and excellence. We look forward to helping you with your insurance needs for many years to come. Have a great day Melanie!"
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Jake Sanders

September 24, 2026

5  out of  5
rating by Jake Sanders
"Dakari was absolutely incredible to talk to. He was super polite and understanding of any questions or needs that I had. Great customer service. Keep up the fantastic work and you will have a successful career ahead of you."
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Cain Mercado

September 22, 2026

5  out of  5
rating by Cain Mercado
"I had a good experience with Cristina, she was kind and respectful."
We responded:
"Thank you so much for the kind review, Cain! We’re glad to hear that Cristina provided you with kind and respectful. We truly appreciate you trusting our Mark Mitchell State Farm team and look forward to continuing to be here whenever you need us!"
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Isela Garcia

September 18, 2026

5  out of  5
rating by Isela Garcia
"Great service and very helpful!"
We responded:
"Hi Isela, thank you for the glowing review! At Mark Mitchell State Farm, we strive to provide every customer with exceptional care and service, and we’re so glad to hear that we’re delivering on that promise. We truly appreciate your support. Have an amazing weekend!"
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J Termanas

September 18, 2026

5  out of  5
rating by J Termanas
"Everyone at the Woodstock location are always helpful and great to work with. Thank you for your help Jason!!"
We responded:
"Thank you for your kind words and for recognizing the exceptional service provided by Jason and the whole staff. We're delighted to hear that we are helpful and a pleasure to work with at Mark Mitchell State Farm Insurance. Please feel free to reach out with any question or concern, we are here to help! Have an amazing weekend!"
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Joshua Mock

September 14, 2026

5  out of  5
rating by Joshua Mock
"I needed to change homeowners insurance, based on my previous lender selling my mortgage to someone else. Jason took my call, changed everything and had it done in 5 minutes. Great service!"
We responded:
"Thank you for the great review! We’re glad Jason was able to quickly update your homeowner's insurance and make the process easy. We appreciate your trust in our Mark Mitchell State Farm team and look forward to helping you again!
"
Profile photo of Melissa Weber

Melissa Weber

September 14, 2026

5  out of  5
rating by Melissa Weber
"Great service! Any question I have is always responded to quickly and professionally. Dakari went above and beyond regarding a refund and even followed up a few days later to make sure I received it."
We responded:
"Melissa, thank you so much for the wonderful review! We’re glad to hear that you consistently receive quick and professional service from our team. It’s especially great to hear that Dakari went above and beyond to assist with your refund and followed up to make sure everything was taken care of. We truly appreciate your trust in our Mark Mitchell State Farm office and look forward to continuing to provide you with excellent service!
"
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Julio Torres

September 10, 2026

5  out of  5
rating by Julio Torres
"Jason was excellent"
We responded:
"Julio, thank you for your wonderful review. Jason and the rest of our team at Mark Mitchell State Farm work diligently to ensure every customer like yourself leaves every interaction with a sense of peace and satisfaction. We thank you for your kind words and hope to continue servicing you for many more years to come. Have a great weekend! "
Profile photo of Lupita Gutierrez

Lupita Gutierrez

September 10, 2026

5  out of  5
rating by Lupita Gutierrez
"Service was very friendly."
We responded:
"Thank you for the amazing feedback, Lupita! At Mark Mitchell State Farm, friendly, quick, and easy service is our bread and butter! We value your business and look forward to assisting you next time! "
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Veronica Gutierrez

September 10, 2026

5  out of  5
rating by Veronica Gutierrez
"Good and friendly service."
We responded:
"Thank you so much for your review, Veronica! Emphasizing the effectiveness of our team in meeting your insurance needs in a friendly and timely manner means the world to us! At Mark Mitchell State Farm, we prioritize understanding and addressing each client's unique requirements so you leave every interaction with peace of mind. Thank you so much once again and have a phenomenal day!
"
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Cheryl Grieshop

September 5, 2026

5  out of  5
rating by Cheryl Grieshop
"Dakari Harris at the Mark Mitchell State Farm Insurance Agency has done a great job quoting our insurance for multiple policies. He has been so responsive to all of our questions and concerns."
We responded:
"Hi Cheryl, we really appreciate your wonderful review. Dakari and the entire team at the Mark Mitchell State Farm office are happy to help with all your insurance needs. Have a great Labor Day weekend!
"
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Oswaldo J

September 2, 2026

5  out of  5
rating by Oswaldo J
"Joselin una persona muy amable y excelente para explicar las coberturas."
We responded:
"¡Muchas gracias por compartir su experiencia! Nos alegra saber que Jocelin fue muy amable y se tomó el tiempo para explicar claramente sus coberturas. Agradecemos mucho su confianza en nuestro equipo de Mark Mitchell State Farm y estamos aquí para ayudarle con lo que necesite. ¡Gracias por elegirnos!"
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Laura Wassinger

September 1, 2026

5  out of  5
rating by Laura Wassinger
"David assisted me with patience and thoughtfulness."
We responded:
"Laura, thank you for taking the time to leave us a review! We’re so glad to hear that David was patient and thoughtful while assisting you. We truly appreciate your support and are grateful to have you as part of our Mark Mitchell State Farm family!"
Profile photo of Christina R

Christina R

September 1, 2026

5  out of  5
rating by Christina R
"Dakari was extremely helpful. This was my first time getting auto insurance, so I had quite a few questions, but he was patient, and knowledgeable. He explained everything clearly and made the process easy. I really appreciated his help. Thank you!"
We responded:
"Thank you so much for the kind review, Christina! We’re thrilled to hear that Dakari made your first experience getting auto insurance easy and comfortable. We know there can be a lot of questions when getting coverage for the first time, and we’re glad he took the time to explain everything clearly. We truly appreciate you trusting our Mark Mitchell State Farm team with your insurance needs and look forward to being here for you!
"
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William j. Fleming

September 1, 2026

5  out of  5
rating by William j. Fleming
"Very good experience with Alan"
We responded:
"William, thank you for your review and feedback! We really appreciate it. Alan and the rest of Mark Mitchell State Farm is here to help with all your insurance needs. We look forward to helping you next time! Have a great day."
Profile photo of Bianca ayllon

Bianca ayllon

September 1, 2026

5  out of  5
rating by Bianca ayllon
"Jason was a huge help and very professional."
We responded:
"Thank you for your incredible review, Biana! Jason truly embodies the high level of service we aim to provide, and we’re grateful to have him on our team here at Mark Mitchell State Farm. We look forward to helping with all of your insurance needs!"
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noemi ortiz

August 31, 2026

5  out of  5
rating by noemi ortiz
"Jason was a big help with my car insurance! Very patient and kind. He’s fast with anything you need help with."
We responded:
"Hi Noemi, thank you for taking the time to leave us a review. We’re so glad to hear that Jason was patient and kind, and that everything was rectified to your complete satisfaction in a timely manner. We truly value your recommendation and look forward to continuing to help with all of your insurance needs."
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Bella Tamayo

August 20, 2026

5  out of  5
rating by Bella Tamayo
"Mil gracias Cristina por tu servicio y tu atención tu servicio fue 10/10 Dios te bendiga"
We responded:
"¡Muchísimas gracias por tu fantástica reseña, Bella! Nos alegra mucho saber que Cristima fue muy amable. ¡En Mark Mitchell State Farm, es un placer poder ayudarte en cada paso del camino! ¡Gracias por tu confianza!"
Profile photo of Matt Palek

Matt Palek

August 20, 2026

1  out of  5
rating by Matt Palek
"Mark:

I responded yesterday giving Amanda's 5-stars for her assistance in getting adequate vehicle insurance coverage. As I pointed out, your office incorrectly told me that I had coverage when in fact I didn't for 3-years! If something catastrophic would have happened, I would have been on the hook for thousands.

Your response however, essentially deflected this entire issue.

Did I get a phone call or text from you, once you found this out? Nothing, I called you yesterday and again today. It seems you are quick to respond when it comes to social media especially when it can affect your ratings and future business. So be it, it's not my preference but I can continue to speak in this medium.

At a minimum, I would have expected a sincere apology. Along with something to the effect that you will review this error and implement steps to insure it doesn't happen to someone again.

You also responded, to contact you if I have questions regarding my insurance. I am not familiar with how the information is entered into your database (incorrectly or otherwise), underwriting requirements or the myriads of specific nuances of insurance policies and endorsements. That's your job, I am relying on you and your staff to get the coverage I'm requesting.

If your staff lacks the knowledge in a specific insurance line, get them the training they need or have their work proofed and verified by management.

Mark, I'm giving you zero stars, but the Google program will not let me post unless I give you one."
We responded:
"Thank you so much for your review, Matt! We truly appreciate you sharing your experience.

We're glad Amanda was able to review everything with you and get the necessary changes made to ensure your truck camper coverage matches what’s shown on your Declarations. Your feedback also means a lot to our team; it’s clear Amanda was diligent and knowledgeable when it mattered most.

If you ever have questions about your coverage or want to review your Declarations anytime, please don’t hesitate to reach out. Mark Mitchell State Farm is here to help, and we value the opportunity to earn your trust."
Profile photo of Anne-Greet Verroen

Anne-Greet Verroen

August 19, 2026

4  out of  5
rating by Anne-Greet Verroen
"Through the last months we had again a great experience with State Farms office in Woodstock, IL. They help us with our car insurance, Home owners insurance and renters insurance, always accurate and patient with their answers. I fully can recommend them as insurance company!"
We responded:
"Anne, thank you for the glowing review! We’re thrilled to hear you’ve had a great experience with us here at Mark Mitchell State Farm in Woodstock.

It means a lot that our team has been able to help you with your auto, homeowners, and renters insurance; and that you’ve felt supported through every step. We truly appreciate your kind words and your recommendation."
Profile photo of Juan Morales

Juan Morales

August 17, 2026

5  out of  5
rating by Juan Morales
"Cristina L. was incredibly helpful, understanding, and patient, even though the place was a bit busy. The atmosphere was peaceful, the background music was a nice touch, and everything felt very professional. I truly appreciated her excellent service!"
We responded:
"Thank you so much for your kind words, Juan! We’re thrilled to hear that Cristina provided such helpful, patient, and understanding service, even during a busy time. We’re also glad you enjoyed the peaceful atmosphere and music. We truly appreciate your feedback and look forward to welcoming you again! - Your Mark Mitchell State Farm Team
"
Profile photo of Amy Spychalski

Amy Spychalski

August 14, 2026

5  out of  5
rating by Amy Spychalski
"Very helpful and prompt. Much appreciated!"
We responded:
"Amy, we're so glad you had a positive experience with our office. "Very help and prompt" is the customer experience we strive to provide at the Mark Mitchell State Farm agency. Have a wonderful weekend!"
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michael baloun

August 13, 2026

5  out of  5
rating by michael baloun
"Jocelin was so helpful in explaining all of my premiums. She was really friendly and patient with me and all of my questions. Thank you again for all of your help Jocelin 🙏"
We responded:
"Thank you for your review, Michael! We appreciate you taking the time to share your positive experience with Jocelin. We are glad you were able to get the help you needed. Thanks again for your feedback Michael, have a great night!"
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Betty Simmons

August 13, 2026

5  out of  5
rating by Betty Simmons
"Very friendly and helpful!"
We responded:
"Thank you for taking the time to leave us a positive review, Betty! We are thrilled to hear that you had a great experience with our team at Mark Mitchell State Farm Insurance. We value your business and look forward to continuing to provide you with the best service possible."
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Lewis Holmes

August 12, 2026

5  out of  5
rating by Lewis Holmes
"Now this is what I call service, This agency is what State Farm is about 😎"
We responded:
"Lewis, thank you so much for taking the time to write your outstanding review! At Mark Mitchell State Farm, we strive to make our customers feel both important and appreciated. We look forward to assisting you again!"