State Farm® Insurance Agent Mark Mitchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joshua Mock
September 14, 2026
"I needed to change homeowners insurance, based on my previous lender selling my mortgage to someone else. Jason took my call, changed everything and had it done in 5 minutes. Great service!"
Melissa Weber
September 14, 2026
"Great service! Any question I have is always responded to quickly and professionally. Dakari went above and beyond regarding a refund and even followed up a few days later to make sure I received it."
"Melissa, thank you so much for the wonderful review! We’re glad to hear that you consistently receive quick and professional service from our team. It’s especially great to hear that Dakari went above and beyond to assist with your refund and followed up to make sure everything was taken care of. We truly appreciate your trust in our Mark Mitchell State Farm office and look forward to continuing to provide you with excellent service!
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Julio Torres
September 10, 2026
"Jason was excellent"
"Julio, thank you for your wonderful review. Jason and the rest of our team at Mark Mitchell State Farm work diligently to ensure every customer like yourself leaves every interaction with a sense of peace and satisfaction. We thank you for your kind words and hope to continue servicing you for many more years to come. Have a great weekend! "
Lupita Gutierrez
September 10, 2026
"Service was very friendly."
"Thank you for the amazing feedback, Lupita! At Mark Mitchell State Farm, friendly, quick, and easy service is our bread and butter! We value your business and look forward to assisting you next time! "
Veronica Gutierrez
September 10, 2026
"Good and friendly service."
"Thank you so much for your review, Veronica! Emphasizing the effectiveness of our team in meeting your insurance needs in a friendly and timely manner means the world to us! At Mark Mitchell State Farm, we prioritize understanding and addressing each client's unique requirements so you leave every interaction with peace of mind. Thank you so much once again and have a phenomenal day!
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Cheryl Grieshop
September 5, 2026
"Dakari Harris at the Mark Mitchell State Farm Insurance Agency has done a great job quoting our insurance for multiple policies. He has been so responsive to all of our questions and concerns."
"Hi Cheryl, we really appreciate your wonderful review. Dakari and the entire team at the Mark Mitchell State Farm office are happy to help with all your insurance needs. Have a great Labor Day weekend!
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Oswaldo J
September 2, 2026
"Joselin una persona muy amable y excelente para explicar las coberturas."
"¡Muchas gracias por compartir su experiencia! Nos alegra saber que Jocelin fue muy amable y se tomó el tiempo para explicar claramente sus coberturas. Agradecemos mucho su confianza en nuestro equipo de Mark Mitchell State Farm y estamos aquí para ayudarle con lo que necesite. ¡Gracias por elegirnos!"
Laura Wassinger
September 1, 2026
"David assisted me with patience and thoughtfulness."
"Laura, thank you for taking the time to leave us a review! We’re so glad to hear that David was patient and thoughtful while assisting you. We truly appreciate your support and are grateful to have you as part of our Mark Mitchell State Farm family!"
Christina R
September 1, 2026
"Dakari was extremely helpful. This was my first time getting auto insurance, so I had quite a few questions, but he was patient, and knowledgeable. He explained everything clearly and made the process easy. I really appreciated his help. Thank you!"
"Thank you so much for the kind review, Christina! We’re thrilled to hear that Dakari made your first experience getting auto insurance easy and comfortable. We know there can be a lot of questions when getting coverage for the first time, and we’re glad he took the time to explain everything clearly. We truly appreciate you trusting our Mark Mitchell State Farm team with your insurance needs and look forward to being here for you!
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William j. Fleming
September 1, 2026
"Very good experience with Alan"
"William, thank you for your review and feedback! We really appreciate it. Alan and the rest of Mark Mitchell State Farm is here to help with all your insurance needs. We look forward to helping you next time! Have a great day."
Bianca ayllon
September 1, 2026
"Jason was a huge help and very professional."
"Thank you for your incredible review, Biana! Jason truly embodies the high level of service we aim to provide, and we’re grateful to have him on our team here at Mark Mitchell State Farm. We look forward to helping with all of your insurance needs!"
noemi ortiz
August 31, 2026
"Jason was a big help with my car insurance! Very patient and kind. He’s fast with anything you need help with."
"Hi Noemi, thank you for taking the time to leave us a review. We’re so glad to hear that Jason was patient and kind, and that everything was rectified to your complete satisfaction in a timely manner. We truly value your recommendation and look forward to continuing to help with all of your insurance needs."
Bella Tamayo
August 20, 2026
"Mil gracias Cristina por tu servicio y tu atención tu servicio fue 10/10 Dios te bendiga"
"¡Muchísimas gracias por tu fantástica reseña, Bella! Nos alegra mucho saber que Cristima fue muy amable. ¡En Mark Mitchell State Farm, es un placer poder ayudarte en cada paso del camino! ¡Gracias por tu confianza!"
Matt Palek
August 20, 2026
"Mark:
I responded yesterday giving Amanda's 5-stars for her assistance in getting adequate vehicle insurance coverage. As I pointed out, your office incorrectly told me that I had coverage when in fact I didn't for 3-years! If something catastrophic would have happened, I would have been on the hook for thousands.
Your response however, essentially deflected this entire issue.
Did I get a phone call or text from you, once you found this out? Nothing, I called you yesterday and again today. It seems you are quick to respond when it comes to social media especially when it can affect your ratings and future business. So be it, it's not my preference but I can continue to speak in this medium.
At a minimum, I would have expected a sincere apology. Along with something to the effect that you will review this error and implement steps to insure it doesn't happen to someone again.
You also responded, to contact you if I have questions regarding my insurance. I am not familiar with how the information is entered into your database (incorrectly or otherwise), underwriting requirements or the myriads of specific nuances of insurance policies and endorsements. That's your job, I am relying on you and your staff to get the coverage I'm requesting.
If your staff lacks the knowledge in a specific insurance line, get them the training they need or have their work proofed and verified by management.
Mark, I'm giving you zero stars, but the Google program will not let me post unless I give you one."
"Thank you so much for your review, Matt! We truly appreciate you sharing your experience.
We're glad Amanda was able to review everything with you and get the necessary changes made to ensure your truck camper coverage matches what’s shown on your Declarations. Your feedback also means a lot to our team; it’s clear Amanda was diligent and knowledgeable when it mattered most.
If you ever have questions about your coverage or want to review your Declarations anytime, please don’t hesitate to reach out. Mark Mitchell State Farm is here to help, and we value the opportunity to earn your trust."
Anne-Greet Verroen
August 19, 2026
"Through the last months we had again a great experience with State Farms office in Woodstock, IL. They help us with our car insurance, Home owners insurance and renters insurance, always accurate and patient with their answers. I fully can recommend them as insurance company!"
"Anne, thank you for the glowing review! We’re thrilled to hear you’ve had a great experience with us here at Mark Mitchell State Farm in Woodstock.
It means a lot that our team has been able to help you with your auto, homeowners, and renters insurance; and that you’ve felt supported through every step. We truly appreciate your kind words and your recommendation."
Juan Morales
August 17, 2026
"Cristina L. was incredibly helpful, understanding, and patient, even though the place was a bit busy. The atmosphere was peaceful, the background music was a nice touch, and everything felt very professional. I truly appreciated her excellent service!"
"Thank you so much for your kind words, Juan! We’re thrilled to hear that Cristina provided such helpful, patient, and understanding service, even during a busy time. We’re also glad you enjoyed the peaceful atmosphere and music. We truly appreciate your feedback and look forward to welcoming you again! - Your Mark Mitchell State Farm Team
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Amy Spychalski
August 14, 2026
"Very helpful and prompt. Much appreciated!"
"Amy, we're so glad you had a positive experience with our office. "Very help and prompt" is the customer experience we strive to provide at the Mark Mitchell State Farm agency. Have a wonderful weekend!"
michael baloun
August 13, 2026
"Jocelin was so helpful in explaining all of my premiums. She was really friendly and patient with me and all of my questions. Thank you again for all of your help Jocelin 🙏"
"Thank you for your review, Michael! We appreciate you taking the time to share your positive experience with Jocelin. We are glad you were able to get the help you needed. Thanks again for your feedback Michael, have a great night!"
Betty Simmons
August 13, 2026
"Very friendly and helpful!"
"Thank you for taking the time to leave us a positive review, Betty! We are thrilled to hear that you had a great experience with our team at Mark Mitchell State Farm Insurance. We value your business and look forward to continuing to provide you with the best service possible."
Lewis Holmes
August 12, 2026
"Now this is what I call service, This agency is what State Farm is about 😎"
"Lewis, thank you so much for taking the time to write your outstanding review! At Mark Mitchell State Farm, we strive to make our customers feel both important and appreciated. We look forward to assisting you again!"
Patti Muhlenfeld
August 12, 2026
"Amanda is a gem to work with! Polite, efficient, and professional!"
"Patti, thank you so much for your amazing feedback! We’re grateful for your trust in our agency to handle your insurance needs seamlessly. Amanda and the entire team at Mark Mitchell State Farm are dedicated to providing tailored solutions and exceptional service to every client. Have a marvelous day! :)"
Sara Miguel
August 7, 2026
"I had an excellent experience with Alan. From the very beginning, he was friendly, professional, and attentive. As a Spanish client, I truly appreciated that he was able to provide excellent service in both English and Spanish, which made the entire process much easier and more comfortable for me. He took the time to understand my needs and recommended the coverage that was the best fit for my situation. I really appreciate his honesty, patience, and dedication. It’s a pleasure to work with someone who genuinely cares about providing outstanding service. I would highly recommend him to anyone looking for a reliable, professional, and bilingual insurance agent. Thank you so much for all your help!"
"Sara, we are so glad to hear your experience working with Alan was so positive. We appreciate the feedback and we’re delighted to continue supporting all your insurance needs. Best to you! "
Angel Berumen
August 7, 2026
"I had a great experience working with Alan at State Farm. He was able to get me a quote for both my home and auto insurance very quickly and made the entire process simple and stress-free. He was professional, responsive, and took the time to answer all of my questions. Everything was handled efficiently from start to finish, and his customer service was outstanding. I highly recommend Alan to anyone looking for an insurance agent who is knowledgeable, reliable, and easy to work with."
"Thank you for the wonderful review, Angel! We’re so glad to hear that Alan made your auto and home insurance simple, stress-free, and professional; always responsive and delivering outstanding service. We’ll be sure to pass along your kind words.
We’re excited to take care of all of your insurance needs. Thank you for choosing Mark Mitchell State Farm!"
Matt Wolske
August 5, 2026
"Always a pleasure talking with office they handled all my questions..."
"Matt, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs at the Mark Mitchell State Farm agency in Woodstock IL. If there is anything else we can do to help, please let us know! Have a great night! "
Evangelia Lykouretzos
August 5, 2026
"Cristina was amazing super friendly and very efficient in helping with my problems! She is truly a very genuine and helpful person! So happy using this office for my insurance!"
"Evangelia, thank you for your stellar review! Cristina embodies the high level of service we strive for, and we’re grateful to have her on our team here at Mark Mitchell State Farm. We look forward to helping you with all of your insurance needs!"