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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brent Deppmeier

Brent Deppmeier

January 30, 2025

5  out of  5
rating by Brent Deppmeier
"I'm extremely satisfied with the service from this agency. I have never dealt with an agent that stays on top of communication with their client to make sure they have the coverage that's needed"
We responded:
"Brent, we are thrilled to receive this feedback from you! It is our goal at the Mark Mitchell State Farm insurance agency to stay on top of communication and make sure your coverages are accurate. Thank you for taking the time to share your experience with us! Have a wonderful day. "
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Cristian

January 30, 2025

5  out of  5
rating by Cristian
"Jason was very professional and easy to work with. Answered all my questions and has been available any time I needed him"
We responded:
"Cristian, we're so glad Jason was able to provide a professional experience for you. Our goal at the Mark Mitchell State Farm insurance agency is to be available to you when you need us! Thanks for the positive feedback! "
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Thomas J

January 30, 2025

5  out of  5
rating by Thomas J
"Jade was so great getting me a quote. Very professional and was very knowledgeable. Also got a great rate! Highly recommend!"
We responded:
"Thomas! We value this feedback! Professional, knowledgeable, and a great rate! Thank you for the recommendation. At Mark Mitchell State Farm agency, we aim for excellence in all we do! We're glad you had a positive experience. "
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Mikel Scott

January 30, 2025

5  out of  5
rating by Mikel Scott
"Jade was extremely helpful. Her knowledge and expertise shined through my entire experience. If you have any questions about insurance air how to protect your future don’t hesitate to give Jade a call."
We responded:
"Mikel, protecting your future and answering your questions are what we are all about at the Mark Mitchell State Farm insurance agency. Customers like you make it all worthwhile. Thanks for taking the time to give us a review. "
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JoMarie Shires

January 27, 2025

5  out of  5
rating by JoMarie Shires
"I only needed home insures for a short time while trying to sale my parent's home, but the whole staff was so helpful and accommodating. I would recommend Mark Mitchell and his staff for your insurance needs."
We responded:
"JoMarie, thank you for the recommendation! We value this feedback and are happy to help with your home insurance at the State Farm agency in Woodstock (Route 47) anytime! Have a great day! "
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Victor Flores

January 24, 2025

5  out of  5
rating by Victor Flores
"Edder was exceptional with his expertise on the numerous insurance products State Farm offers. Highly recommend Mark Mitchell State Farm. Thank you, Edder."
We responded:
"Victor, Thank you for your kind words. Edder truly is exceptional and we're glad you can highly recommend the Mark Mitchell State Farm Insurance Agency for all your insurance needs. Best to you! "
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Patricia Endriukaitis

January 24, 2025

5  out of  5
rating by Patricia Endriukaitis
"We had a wonderful experience transferring all our insurance policies from another company to State Farm with State Farm Agent Jade Wheeler. She made the whole process easy and she saved us close to $500 on our policies. One of the policies even had better coverage for much less. FIVE star experience."
We responded:
"Patricia, welcome to the agency and thank you for sharing your positive experience with us. Here at the Mark Mitchell State Farm insurance agency, we strive to make the whole process easy ...and save you money! Wonderful to hear your feedback. Much appreciated! "
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Adela Salas

January 23, 2025

5  out of  5
rating by Adela Salas
"I am very satisfied with the service I received from Alan G. I communicated to him what I needed and he was able to provide it to me with exceptional results and in a timely manner. I highly recommend working with him!"
We responded:
"Adela, thank you for taking the time to share your experience with us. Alan is a valued team member. Everyone at the Mark Mitchell State Farm insurance agency is willing to provide that same level of care. Your feedback is important to us. Thanks for taking the time. Best to you! "
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Armando

January 21, 2025

5  out of  5
rating by Armando
"This branch was able to provide excellent customer service and very competitive rates. Gaby was a pleasure to work with!"
We responded:
"Thank you, Armando for this wonderful review. At Mark Mitchell insurance we strive to provide excellent customer service and we're so glad you found our rates to be competitive. Indeed, Gaby is a valued team member. Again, thank you for sharing your feedback about her service. Best to you! "
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Sweets Travis

January 21, 2025

5  out of  5
rating by Sweets Travis
"Very knowledgeable!!! Fast and to the point! Thanks Jason"
We responded:
"We really appreciate your feedback! Jason does a super job of providing fast service and knowledgeable advice. Thanks for choosing Mark Mitchell State Farm agency to support your insurance needs. "
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Hannah Stakes

January 15, 2025

5  out of  5
rating by Hannah Stakes
"Great experience, was able to take my auto insurance way down! Super friendly and informative!!"
We responded:
"Thanks Hannah! We really appreciate your feedback. We're glad we were able to bring your auto insurance way down! Our team at the Mark Mitchell State Farm agency strives to create a friendly and informative experience for you every time! Thanks again! "
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Armando Benavides

January 13, 2025

5  out of  5
rating by Armando Benavides
"Edder was excelente"
We responded:
"Thank you, Armando for leaving us this review. We appreciate you taking the time to provide us with feedback. It is our pleasure to serve you and your family at the Mark Mitchell State Farm agency. Best to you. "
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Ruth Burke

January 13, 2025

5  out of  5
rating by Ruth Burke
"Jade was very helpful in addressing issues with our car insurance, and emailed me the information I needed immediately!"
We responded:
"Ruth, thank you for your glowing review! Your feedback on David and our team at Mark Mitchell Stat Farm inspires us to keep delivering outstanding service and personalized insurance solutions. Our team is always available to help you with any questions or policy updates you may need. Thank you for choosing Mark Mitchell State Farm as your trusted insurance provider! Have a great day!"
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Michelle Martin

January 10, 2025

5  out of  5
rating by Michelle Martin
"I was shocked when I received my bill from Allstate. David looked at my policy and was able to meet my needs and save me some money. Thank you David!!"
We responded:
"Hi Michelle, I'm so glad David was able to assist you and find ways for you to save money. We take pride in our Customer Service focus here at Mark Mitchell State Farm agency and we're glad you decided to join us! Thanks again for your feedback. It means a lot to us. "
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Jimmy Neutron

January 6, 2025

5  out of  5
rating by Jimmy Neutron
"Edder was phenomenal. Definitely recommend."
We responded:
"Jimmy, Thank you very much for your kind words. Edder truly is phenomenal. Our team members strive for excellence. WE appreciate your business at Mark Mitchell insurance agency. Have a great year! "
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Shirley McCartney

January 6, 2025

5  out of  5
rating by Shirley McCartney
"I had my yearly phone meeting with Heidi from Mark Mitchell's State Farm office. Heidi was very nice and helpful. She answered all my questions and was very thorough going over my policies and made sure I understood everything."
We responded:
"Shirley, thank you so much for your wonderful feedback with Heidy. Our yearly "Household Reviews" is a unique service we offer at our office at Mark Mitchell State Farm to go over every policy and discount within their household to ensure everything is applied correctly and to make sure our customers understand what their policies entail. We are delighted to hear Heidy was prompt and knowledgeable with all your questions leaving no room for doubt or uncertainty. Thank you so much for your review, Shirley. Have an amazing day!"
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Gina Norton

December 31, 2024

5  out of  5
rating by Gina Norton
"Jade was absolutely wonderful to work with and she did an amazing job! Mark Mitchell’s agency in Woodstock is awesome, all the employees are always kind and courteous."
We responded:
"Gina, thanks for letting us know that Jade was wonderful to work with. We're glad you continue to find the service at Mark Mitchell insurance agency to be valuable to you! Best to you in the new year! "
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Olivia Sorensen

December 31, 2024

5  out of  5
rating by Olivia Sorensen
"Jade wheeler was excellent and quick with our quote, she was fast with answers to all of our questions and followed through with everything even through with all of our difficulty. Will 100% recommend to my family and friends"
We responded:
"Olivia, thank you for kind words about Jade! Your positive feedback regarding our team's ability to meet your insurance needs with professionalism and dedication is truly gratifying. Mark Mitchell State Farm is committed to delivering tailored solutions and exceptional service for each client. Thank you for your vote of confidence. Have an excellent day!"
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Iceman's Cat

December 31, 2024

5  out of  5
rating by Iceman's Cat
"I worked with Jade Wheeler to quote my auto & home owners. She was very professional and easy to work with - thank you!"
We responded:
"Thank you for your glowing review! It’s wonderful to hear that Jade's professionalism and expertise successfully met your insurance needs. Our team at Mark Mitchell State Farm is committed to delivering reliable and personalized insurance solutions to all our clients. If you do have any further questions, please do not hesitate to reach out! Thank you and have a great day."
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Dennis Morgan

December 23, 2024

5  out of  5
rating by Dennis Morgan
"I had the opportunity to talk with Jade today about removing car insurance coverage and adding coverage to another car. What a great help she was."
We responded:
"Thank you for your kind words Dennis! We appreciate your taking the time out to share your positive experience. Making changes to your car insurance should be hassle-free so we're glad Amanda provided the helpful and friendly service that made the process easy. Thank you again for your feedback Dennis. Have a great week!"
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Andrea Valeriano

December 18, 2024

5  out of  5
rating by Andrea Valeriano
"Highly recommend Jade Wheeler! I’ve been with State Farm for a while and she's been the most insightful and knowledgeable with the whole process! Couldn’t ask for a better representative to help with my vehicle and home insurance."
We responded:
"Andrea, we’re honored to receive your glowing review! It’s our pleasure to serve you at Mark Mitchell State Farm and we’re delighted that Jade was able to give you an unforgettable experience. Jade and the rest of our team works hard to ensure that all your insurance needs are met with care and professionalism. If you ever need anything, don’t hesitate to reach out, we’re here for you! "
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Juan Vazquez

December 11, 2024

5  out of  5
rating by Juan Vazquez
"I had a really good experience, gabriela explained everything very well"
We responded:
"Juan, thank you for your feedback! It's our privilege to provide you with the best insurance solutions at Mark Mitchell State Farm. We are glad Gabriela was able to assist you with explaining all your coverages in an efficient manner. If you ever have questions or need help with your policies, feel free to reach out whenever. Thank you once again!"
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Joanne

December 11, 2024

5  out of  5
rating by Joanne
"Super helpful, communicative, trustworthy and convenient!! Jason and Mark are awesome. Thank you so much!!"
We responded:
"Wow, Joanne! Thank you for sharing this glowing review! At Mark Mitchell State Farm, we strive to make every customer interaction a positive experience and we’re thrilled to know we’ve succeeded. Your trust in our agency motivates us to continue providing exceptional service and coverage. If there’s ever anything you need, Jason and the rest of our team is here to assist you every step of the way. Have an amazing day."
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Andy cook

December 10, 2024

5  out of  5
rating by Andy cook
"Answers the phone, and is fast and reliable. Very knowledgable."
We responded:
"Andy, we truly appreciate your kind words! It’s always a pleasure to know that our customers are satisfied with the services we provide at Mark Mitchell State Farm. Your feedback helps us remain committed to offering top-notch insurance solutions and support. If you ever need anything, don’t hesitate to reach out. Have a phenomenal day!"
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Albert Stefan

December 6, 2024

5  out of  5
rating by Albert Stefan
"I had several items that needed to be resolved in my discussion. He was very helpful and professional, and assisted me and getting through not only some insurance issue, but also with the state of Illinois and their verification of insurance."
We responded:
"Albert, thank you so much for your kind words and for taking the time to leave us your feedback. Our team is dedicated to providing exceptional customer service and helping our clients protect what matters most. We truly appreciate your trust in our agency. Our goal is to be as helpful and professional while also being very personable when it comes to things that may seem complicated such as insurance. If you ever have any questions or concerns, please do not hesitate to reach out to us. We are always here to help. "