Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shannon Nehlsen

Shannon Nehlsen

July 29, 2026

5  out of  5
rating by Shannon Nehlsen
"Every person there is so kind and helpful, however, I have to give a special shout out to Amanda!! She is beyond wonderful and fixes literally any problem I have. She goes above and beyond what she needs to do for her clients. Bravo!"
Profile photo of Anibal Restrepo

Anibal Restrepo

July 29, 2026

5  out of  5
rating by Anibal Restrepo
"Great job by Jason (State Farm, route 47 Woodstock, Illinois). He worked with me for several days until he assembled a great and comprehensive offer to move my car, homeowner and umbrella insurances from a different company to State Farm. He also helped my wife to move her mom’s car insurance to State Farm.
Jason is a great professional and excellent human being. Very pleased with the opportunity to save some money and to get a more personalized relationship with the company that from now on is going to manage my insurance needs"
Profile photo of Anna Nash

Anna Nash

July 29, 2026

5  out of  5
rating by Anna Nash
"Dakari is the best, super personable on the phone, quick to respond via email, and was able to get me great rates."
Profile photo of Dianne Shaw

Dianne Shaw

July 28, 2026

5  out of  5
rating by Dianne Shaw
"Always answers questions asked by me. Very willing to search for prices info I may want. I appreciate the speedy service when I call.
Thank you!"
We responded:
"Thanks a ton, Dianne! We’re thrilled to hear you were happy with our service. If you ever need updates, new coverage, or questions, please don’t hesitate to reach out to Mark Mitchell State Farm! "
Profile photo of john havlis

john havlis

July 27, 2026

5  out of  5
rating by john havlis
"After finding a few errors on my policy, I contacted Mark Mitchell's office and spoke to Amanda. She found the errors and immediately corrected them as well as followed up through my email. Amanda was very courteous and efficient. I understand mistakes happen. It was rectified to my complete satisfaction.I highly recommend this office for any of your insurance needs."
We responded:
"Hi John, thank you for taking the time to leave us a review. It’s wonderful to hear that Amanda was courteous, efficient, and that everything was rectified to your complete satisfaction. We truly value your recommendation and look forward to continuing to help with all of your insurance needs."
Profile photo of Stanley Gradomski

Stanley Gradomski

July 27, 2026

5  out of  5
rating by Stanley Gradomski
"Jason did a great job in a confusing situation for my wife and I. We recently changed our address from Ohio to Illinois and had to ensure our policy was correct. Jason took care of all aspects, including cancel of Ohio and new Ill policy prorated costs and timing. What a relief working with Jason during a confusing time for us. Jason Handled it all, and gaveus the confidence to move forward in these areas. ( New license and registration activities. He even ensured my wife had temporary insurance cards? Great work Jason, I enjoy working with confident Agents that have the knowledge to guide"
We responded:
"Stanley, thanks so much for the wonderful review! We’re really glad Jason was able to make a confusing situation feel clear and handled, especially with your address change and getting everything updated correctly between Ohio and Illinois.

It means a lot to us that you felt confident moving forward, and we appreciate you mentioning how he took care of the proration, timing, cancellation/new policy setup, and even the temporary insurance cards.

We’re lucky to have you and Jason on our team, thanks again for choosing Mark Mitchell State Farm!"
Profile photo of Monica Dominguez

Monica Dominguez

July 23, 2026

5  out of  5
rating by Monica Dominguez
"Had a call with Jason this afternoon to go over policy renewal. Jason was punctual for our scheduled call and was very knowledgeable."
We responded:
"Monica, thank you so much for this glowing review. Jason has been a valuable asset at Mark Mitchell State Farm for many years and we're grateful for the outstanding work ethic and charisma he has brought to our office and our clients. We hope to keep making every insurance need that you may have a complete breeze so that you can continue on your day with that peace of mind we aim to provide with every interaction. Thank you once again, Monica. Have a jovial day!"
Profile photo of Andres Ponciano

Andres Ponciano

July 22, 2026

5  out of  5
rating by Andres Ponciano
"Great service. Straight to the point"
We responded:
"Hi Andres, thank you so much for your kind review! We’re thrilled to hear you had a great experience here at Mark Mithcel Staet Farm. We truly appreciate your support and hope to see you again soon!"
Profile photo of Beth Specht

Beth Specht

July 21, 2026

5  out of  5
rating by Beth Specht
"Dakari was very personable, knowledgeable, and expedient in resolving a rather complex matter!"
We responded:
"Beth, thank you so much for your wonderful review. We’re thrilled to hear you found Dakari personable, highly knowledgeable, and especially effective at resolving a complex matter quickly and with great skill. Your kind words mean a lot to our team, thank you for choosing Mark Mitchell State Farm!"
Profile photo of Jose

Jose

July 21, 2026

5  out of  5
rating by Jose
"Cristina was great, very helpful today! Thank you!!""
We responded:
"Thank you for your stellar review, Jose! Cristina truly embodies the high level of service we aim to provide, and we’re grateful to have her on our team here at Mark Mitchell State Farm. We look forward to helping with all of your insurance needs!"
Profile photo of yael garcia

yael garcia

July 15, 2026

5  out of  5
rating by yael garcia
"Dakari Harris is an absolute professional! I contacted him at 4:45 PM needing same-day insurance, and despite closing at 5:00 PM, he secured my coverage in under fifteen minutes. His speed, efficiency, and excellent customer service completely exceeded my expectations. Dakari has earned my full trust, and I will gladly refer all of my contacts to him for their insurance needs. Highly recommended!"
We responded:
"Yael, thank you so much for the wonderful review! We’re thrilled to hear Dakari was able to secure your coverage so quickly and that his speed, efficiency, and customer service exceeded your expectations. Your trust and recommendation truly mean a lot, we’ll be sure to share this with him. Thanks again!"
Profile photo of Rosie Ortiz

Rosie Ortiz

July 14, 2026

5  out of  5
rating by Rosie Ortiz
"Very helpful and friendly!"
We responded:
"Rosie, thank you so much for your 5-star review! We're so glad to hear you found our team friendly and helpful. Providing excellent service and making the insurance process as easy as possible is what we strive for every day. We truly appreciate your trust and look forward to being here whenever you need us. Have a great night!
-Mark Mitchell State Farm"
Profile photo of Denise Swanson

Denise Swanson

July 10, 2026

5  out of  5
rating by Denise Swanson
"Awesome, awesome!! Great customer service always!
Cristina was great, very helpful today! Thank you!!"
We responded:
"Denise, thank you for your super review! Mark Mitchell State Farm team is happy to be your good neighbor. We're thrilled to hear that Cristina was able to make your experience seamless. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Carlitoes (Carlos Quevedo)

Carlitoes (Carlos Quevedo)

July 10, 2026

5  out of  5
rating by Carlitoes (Carlos Quevedo)
"Quick and simple"
We responded:
"Carlos, we sincerely appreciate your 5-star review. Our entire Mark Mitchell State Farm team is committed to making every interaction stress-free and helpful as possible. Thank you for trusting us with all of your insurance needs!"
Profile photo of Lupe G Galvez

Lupe G Galvez

July 10, 2026

5  out of  5
rating by Lupe G Galvez
"Excelente"
We responded:
"Thank you for your 5-star review, Lupe! All of us at Mark Mitchell State Farm are happy to be your good neighbor! Have a great day!"
Profile photo of Jeangelan Ruleau

Jeangelan Ruleau

July 9, 2026

5  out of  5
rating by Jeangelan Ruleau
"Great job 👏👍"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! :)"
Profile photo of Juan Vazquez

Juan Vazquez

July 8, 2026

5  out of  5
rating by Juan Vazquez
"So I went in today looking for help, and Dakari, was helping me, he did an amazing job, he explained everything very well and easy, this is the kind of people that they do more than just their job , his work ethic is fantastic, again great experience , thanks Dakari."
We responded:
"Juan, thank you for your feedback! It's our privilege to provide you with the best insurance solutions at Mark Mitchell State Farm. We are glad Dakari was able to assist you with explaining all your coverages in an efficient manner. He is a superstar! If you ever have questions or need help with your policies, feel free to reach out whenever. Thank you once again; have a great day!"
Profile photo of Miranda Taborn

Miranda Taborn

July 5, 2026

5  out of  5
rating by Miranda Taborn
"Amanda was incredibly friendly, professional, and easy to work with. She provided fast, efficient service and made the entire process smooth and stress-free. She answered all of my questions and made sure everything was taken care of quickly. I highly recommend Amanda if you’re looking for excellent customer service!"
We responded:
"Miranda, thank you for your review! We’re so glad Amanda was able to successfully resolve your issue. She truly embodies our commitment to exceptional service for every customer. Your feedback reflects the level of care and reliable solutions Mark Mitchell State Farm strives to provide. Thanks again for your confidence and have a wonderful day!"
Profile photo of jacqueline williams

jacqueline williams

July 1, 2026

5  out of  5
rating by jacqueline williams
"I've had my vehicles and home insured through State Farm for many years. I really appreciated the call to review my coverage before my policy renewal and the time taken to answer all of my questions. I definitely learned a few things during the review and feel confident knowing I have the right coverage in place should an unexpected event occur. It's reassuring to work with an agent who is proactive and takes the time to make sure I understand my policy."
We responded:
"Jacqueline, thank you so much for your wonderful review! We’re so happy to hear that you’ve had your home and vehicles insured with Mark Mitchell State Farm for many years, and that you appreciated the time we took to review your coverage before your renewal.

We’re especially glad the discussion helped you feel more confident that you have the right protection in place, and that you found the process proactive and easy to understand. We truly appreciate your trust!"
Profile photo of Jeff Reher

Jeff Reher

June 26, 2026

5  out of  5
rating by Jeff Reher
"Jocelin was extremely helpful in putting together the perfect policy for my new home. She understands your concerns, and takes the time to thoroughly answer all your questions. A welcome stress relief when buying a home."
We responded:
"Jeff, congrats on your new home and thank you for your incredible review! Jocelin providing you with the perfectly tailored policy that suits your needs while simultaneously ensuring a stress-free experience is exactly what we are striving for at Mark Mitchell State Farm. Have a great day!"
Profile photo of Alena Meszarosova

Alena Meszarosova

June 25, 2026

5  out of  5
rating by Alena Meszarosova
"Excellent experience working with Jason.
Was pleasure to work with him on my home and auto policies. All was very smooth, his quote was approved after short period. All set for us, happy with deal."
We responded:
"Thank you for taking time to send us a review, Alena! We’re thrilled to know you had a positive experience with Jason; your satisfaction is our top priority at Mark Mitchell State Farm Insurance. We look forward to continuing to support your insurance needs! Take care! "
Profile photo of mark stolar

mark stolar

June 25, 2026

5  out of  5
rating by mark stolar
"Quick friendly service and dakari was great to work with!"
We responded:
"Mark, we appreciate your wonderful feedback. It warms our heart to know that we have met your expectations. Being friendly and attentive to our customer's needs is something we strive for at Mark Mitchell State Farm Insurance. Thank you for trusting us and thank you once again for your feedback. Have a marvelous day!"
Profile photo of Kent Mcfarlin

Kent Mcfarlin

June 23, 2026

5  out of  5
rating by Kent Mcfarlin
"Jason was very helpful to my needs"
We responded:
"Kent, thank you for taking the time to leave us a review! It's amazing to see Jason here at Mark Mitchell State Farm was able to provide you with a memorable 5-star experience. Thank you and have a phenomenal day!"
Profile photo of Michelle Fay

Michelle Fay

June 23, 2026

5  out of  5
rating by Michelle Fay
"Dakari was very helpful and patient as I needed to change my insurance to a new vehicle. He was very friendly and just great to work with."
We responded:
"Michelle, thank you for the stellar feedback. We’re glad Dakari made the auto insurance process easy and took the time to be thorough. We appreciate your business, feel free to text, call, or stop by anytime for assistance from us here at Mark Mitchell State Farm! "
Profile photo of John Derer

John Derer

June 22, 2026

5  out of  5
rating by John Derer
"Mark was exceptionally helpful at providing what I had asked for and responding in a timely manner. Thank you, Mark"
We responded:
"Thank you so much for your review, John! We’re really glad to hear that Mark was exceptionally helpful and that he was able to provide exactly what you needed. It’s also great to know you appreciated his timely responses; your feedback means a lot to us. Thanks again for choosing Mark Mitchell State Farm, and we look forward to helping you in the future! "